Join Our Team

We are Hiring!

Who is YYC Growers & Distributors?

YYC Growers and Distributors’ purpose is to connect farmers with urban customers by gathering and distributing locally grown food through a system that regenerates our environment and community and supports the local economy.  We provide our fresh, nutrient-rich produce directly from farms to customers through a weekly subscription service, a thriving online farmers’ market and physical farm stands. We offer home delivery and have ~16 pickup locations throughout the Calgary metropolitan area in addition to Airdrie, Langdon and Cochrane.

Role 1: Customer Care and Marketing Intern

WHO WE ARE LOOKING FOR

  • Do you have a passion for local food, farming, local economy and/or regenerative agriculture?
  • Are you an outgoing person that loves to talk to people?
  • Would you like discounted access to the best local produce available in Calgary?
  • Would you like to learn from a marketing industry expert in a hands-on role?
  • Do you have a positive, friendly attitude and a passion for interacting with people? Must be a good public spokesperson for our organization.
  • Would you value the opportunity to participate in a distributed leadership workplace following ‘teal’ principles, where you are accountable for your own role/s?
  • Do you consider yourself a ‘people person’ that knows how to provide exceptional customer service?
  • Do you pride yourself in your attention to detail?
  • Do you know your way around technology and are you an expert user of Google Suite, Social Media platforms, Mailchimp etc?
  • Are you a trusted team player?
  • Applicant must be under 30 years old to meet the Canada Summer Jobs Grant criteria

Role Purpose

This is an opportunity to own two roles: Customer Care and Marketing Intern

  • Customer Care:

The purpose of this role is working directly with our customers to help create a positive experience. This role sets the tone for customer relations as you help them navigate our sales and information platform and ensure that they are completely satisfied. You will also educate customers about our farmers, promote subscription sales and market items.

  • Marketing Intern:

This role is an opportunity to work with and learn from a highly experienced consulting Marketing Lead. The role purpose is to execute tactical aspects of the marketing plan in a diligent, timely and consistent manner. The purpose of the marketing team is to create a rich, engaging and effective marketing program that results in continued growth of our customer base and deeper engagement from our existing customers.  

ROLE ACCOUNTABILITIES

Customer Care:

  • Customer service excellence! Filter customer inquiries and facilitate resolution through phone calls, emails and website chat functions. 
  • Manage account and subscription information on our e-commerce platform.
  • Process orders, refunds, and provide necessary information sheets for the warehouse and delivery drivers.
  • Create informative emails weekly to help communicate with customers.

Marketing Intern:

  • Work with the Marketing Lead to execute tactical aspects of the marketing plan.
  • Copy drafting for campaigns, promotional emails and advertisements.
  • Take ownership of posting, monitoring and responding to followers on YYC Growers’ social media channels.
  • Work with the Marketing Lead as the in-house marketing representative on a wide range of marketing campaigns and initiatives.
  • Attending physical markets and pick up locations to promote our service and interact with customers.

Term and Hours

This is a six-month placement as part of the Canada Summer Jobs program.

Approximate Hours:

  • 30 Hours per week

TO APPLY

Please send Resume and Cover Letter to: jobs@yycgrowers.com

Role 2: Operations Support Intern

WHO WE ARE LOOKING FOR

  • Do you have a passion for any of local food, farming, culinary skills, local economy and/or regenerative agriculture?
  • Would you like discounted access to the best local produce available in Calgary?
  • Do you have a positive, friendly attitude and a passion for interacting with people? You must be a good public spokesperson for our organization out in the community.
  • Do you enjoy working at a fast pace while maintaining a high level of organization and unwavering attention to detail?
  • Are you quick on your feet and looking to spend most of the day performing physical work? (Including frequent bending, stacking, lifting of up to 60lbs, and operation of various mechanical aids such as pallet jacks)
  • Would you value the opportunity to participate in a distributed leadership workplace following ‘teal’ principles, where you are accountable for your own role/s?

Role Purpose

  • The role purpose is to support the successful execution of the operations in our warehouse, on our truck and at pickup and market locations. 
  • At market locations the purpose is to sell produce at outdoor pop-up markets throughout the city and exhibit positive representation of the organization in the public eye. Accurately providing subscription and one-off customers with their produce and uphold the customer service standards of YYC Growers. To educate customers about our farmers, promote subscription sales, market items and sell additional produce to subscribers and walk up customers.

ROLE ACCOUNTABILITIES

  • Assist in receiving, sorting and distributing produce at the warehouse.
  • Assist in loading the truck, unloading produce at pickup locations and setting up tents, market equipment etc.
  • Host a pick up for customers. This includes setting up the produce, checking off customer names as they come to pick up and supplying their subscriptions and anything additional that they have ordered. 
  • Host a produce market at the same location, promoting the produce that you have on hand to subscription customers and walk-ups. Handle cash and an electronic card reader. Direct customers to our website and subscription service.
  • Cash out till from market and complete market return sheet with cash takings and market feedback.

Term and Hours

This is a six-month placement as part of the Canada Summer Jobs program.

Approximate Hours:

  • 30 Hours per week with some weekend work required on Saturdays

TO APPLY

Please send Resume and Cover Letter to: jobs@yycgrowers.com